All Lilysilk comforters ( except Customization ) come with our 14-day satisfaction money-back guarantee. We also offer our 10-year warranty of the comforters from the date of purchase that covers the manufacturer's defects but does not cover normal wear and tear. Washing and care instructions must be followed.
If there are any problems with our items, please do contact us first via Chat or through our Contact Us page, or contact our email at support@lilysilk.zendesk.com. We are always at your service.