If there are any duties or fees due to customs inspections or any other fees you were charged, please keep the receipt of the payment and contact LILYSILK customer service by submitting a ticket or online chat.
Articles in this section
- Why have i not received my goods ordered?
- How to place a bulk order?
- Rules of Friends Referral
- I have signed up for your newsletter but I haven’t received anything yet, when can I get some coupons?
- What should I do if I did not receive a confirmation email?
- Why didn't I get an email about my order being shipped?
- How long will it take my order to arrive?
- How do I cancel an order?
- How long does it take for my order to ship?
- How do I track my orders?