We are sure you will be delighted with our items, but if not, simply submit a ticket on the top right “Online Help”, we will get back to you within 24 business hours generally. And if you are at the mobile version, please submit it at the bottom of the page.
We gladly accept returns within 45 days of receipt for most items in good condition. For the ones couldn't be returned, please check below.
● Items on clearance
● Silk Lingerie (which includes silk bra, silk underwear and silk knitted clothing)
● Customized & Monogrammed Items
● Washed or Used Items
● Items over our 45-days return time