The shipping notification email is sent out automatically by our ordering system once your order has been shipped out. If you confirmed the order status as shipped, but didn't receive the shipping notification, you may have entered your email incorrectly or it could have been sent to your spam folder. If you still couldn't find the shipping notification, please contact LILYSILK customer service at support@lilysilk.zendesk.com, Any questions, reply within 24 hours.
Articles in this section
- Why have i not received my goods ordered?
- How to place a bulk order?
- Rules of Friends Referral
- I have signed up for your newsletter but I haven’t received anything yet, when can I get some coupons?
- What should I do if I did not receive a confirmation email?
- Why didn't I get an email about my order being shipped?
- How long will it take my order to arrive?
- How do I cancel an order?
- How long does it take for my order to ship?
- How do I track my orders?