How to customize products and monogrammed on products?
Get up close and personal with Lilysilk's world of monogram and customization. Adding a finishing touch to your silk pieces or making your goods according to your body exactly, we've got you covered. For more details, please refer to the below.
Please go to the product page and tick the customization form. And then fill in your detailed measurements. Please note an additional USD 30 will be charged as a customization fee.
If you still have other special requirements, for example, you want to change the style of the sleepwear, you can simply leave a message on our website when you check out or submit a ticket. We will reply to you within 24 hours on business days.
b. Silk Bedding
If you want to customize one of silk bedding, such as comforters, fitted sheets, pillowcases, please submit a ticket before you place your order. Then, when you offer the necessary information like momme weight, size, silk weight, etc, We will make sure whether we can make that and ask the price of the customized products, and if you can accept the price, we will send you the payment link. Please let us know immediately after you finish payment so that we can add the customized products and process your order as soon as possible.
Attention: The reasonable size difference is within 1inch(2 cm) that means if your item is 1 inch larger or smaller than the measurements you offered, it is not defective.
Just go to the product page and click the monogram box. And then, enter the monogram text, select the font, select the thread color, and save monogramming. Default monogramming position would be the right chest/bust. Please note an extra USD 25 will be charged for each monogrammed item.
For any specific demands on quantity or position of monogrammed items, please submit a ticket on the top right "Online Help" we will generally get back to you within 24 business hours. And if you are at the mobile version, please submit it at the bottom of the page.
If you want to monogram on your silk bedding, such as fitted sheets, pillowcases, the process is the same as monogramming sleepwear. You could see the options on the item page. We are sorry that the silk comforters, pillows are not available for the monogramming service.
Attention: All of the customized and monogrammed products cannot be returned or exchanged once sold.