We are sure you will be delighted with our items, but if not, please submit a ticket on the top right “Online Help”, we will get back to you within 24 business hours generally. And if you are at the mobile version, please submit it at the bottom of the page. We gladly accept returns within 45 days of receipt for most items in good condition.
1. Submit a ticket and Indicate which item(s) you would like to return and the reason for your return.
2. RMA (Return Merchandise Authorization) number and return form will be sent to you then.
3. Place the item(s) in the original packing, put in the "Exchange and Return Form" and seal the parcel securely.
4. Drop off your package at the local post office. Send us the return tracking number.
5. Once we receive your package, we will promptly process an exchange or issue a refund to your account in accordance with our return conditions.