LILYSILK website accepts several payment methods, such as PayPal, Klarna, Visa, MasterCard, Discover, DinersClub, Poli, etc.
Payment may be declined for several reasons since you paid via different payment methods.
If you paid via PayPal, and your payment was declined, you may need to:
.Confirm the email address associated with PayPal.
.Update the expiration date or billing address associated with your credit or debit card.
.Confirm your credit or debit card so we know you’re the card owner.
.Go through a security check so we can confirm your identity.
.Resolve a limitation placed on your account.
If you paid via Klarna:
. Attempting too many purchases in a short amount of time may result in being rejected (fraud prevention)
. The approval decision is not based solely on credit score, but rather multiple internal data points such as past payment history
If you have trouble paying via credit card:
Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or your card is not suspended by the bank for a review.
In the case that your payment is still refused, we suggest you try another card at checkout or pay us via PayPal.
If you want to know further information about being declined, you are suggested to contact the payment method provider directly.