1 What qualifies as a bulk order?
Bulk orders are purchases that consist of 10+ items of the same style, size, and color. Uniform orders for teams of 10 or more people are also considered bulk orders.
2 How do I get a quote?
To receive a quote for your potential order, please provide us with the details of your order via email, such as the SKU, color, size, quantity of the items you want to purchase, the specific reason for the bulk order, the shipping address, and if you have special requirements about the packaging or the arrival date, etc. Once we receive your order details, we will offer you a special price if we are able to fulfill the order.
3. How do I place an order?
Once you've received your quote and determined that you'd like to proceed, please let us know and we will send you a customization link for you to pay via our website. If you prefer to pay via PayPal directly, we can send you a PayPal link for you to pay. Once you have paid to us, please kindly let us know and we will add your items to your order.
4. Do you offer samples?
We do not offer free samples. If you would like to check the items before bulk ordering, please place an order for one or more items directly through our website. If you want to check the silk fabric after receiving the product, please kindly let us know in advance and we will enclose some silk swatches in your order.
5. Do you offer monogramming or customization services on your products?
"We offer monogramming or customization services on most of our items. If you want to monogram or customize your items, please check with us first whether we can do it for you or not.
Note: The customized items or monogramming items can not be returned, exchanged or refunded."
6. Can I return all or part of my bulk order?
We are unable to accept returns of bulk orders at this time.
7. What shipping options do you offer for bulk orders and how long do they take to arrive?
We ship out your order with express shipping. The processing time may vary from your order quantity. After it dispatches, it may take about 4 to 6 working days to arrive.
8. Do you offer wholesale accounts?
We are currently unable to offer wholesale accounts.
9. What forms of payment do you accept on bulk orders?
"We accept PayPal, PayPal express checkout, and a credit card or debit card through Paypal. And you can also pay us via phone.
Here is the phone number +1 909-861-1680 9:00am~5:00pm PST (Monday to Friday). Please kindly noted that we are only able to place your bulk order once we have received the whole payment."