If you’re having problems logging into your account, here are some reasons that may cause this:
1, You do not create any accounts on the LILYSILK website.
2, You may have entered the wrong email or password
3, You may have logged into the wrong store instead of the one which you have registered
4, You have multiple accounts
If you still could not log into your account after checking, please feel free to our customer service at
us@help.lilysilk.com for help.
Friendly reminder, different stores of LILYSILK do not share the registration information.